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Tuesday, May 05, 2009

Library instant message service

The Library has upgraded its instant message service by installing a new programme called Library H3lp (pronounced 'Library Help'!)

You can now click on links from the Library website and the catalogue to access a pop-up chat window to talk to Library staff. We can provide information you are looking for, guide you in your search strategies and send files direct to you at your computer.

If you prefer, you can still chat to us from the window embedded in the Ask a Librarian page, or by using your personal IM account.

We aim to be available for chat during most of the hours that we are open.

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