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Wednesday, October 24, 2012

Student printing issues - update

We will post updates about student printing issues to this blog as we get them.

Wednesday 24 October 2012, 12.30pm

Unitec IMS has been working hard to resolve the issues and Konica have informed us that the problem causing the printing issues has been resolved. We will keep you informed if problems reoccur.

Wednesday 24 October 2012, 11.58am

Unfortunately the student printing systems based in the Library and Student Computer Centre are experiencing performance issues which are preventing student printing on and off throughout the day.  This is caused by a network problem that was triggered last week by a power outage. Restarting the servers solves the problem temporarily, but then the problem can reoccur a few minutes later. Unitec IMS are investigating but we have no timeline yet as to when it will be resolved.  The Copy Centre which uses a different server and seems to be free of the issues we are experiencing,  therefore we are recommending that students use the Copy Centre. See Copy Centre Opening Hours.

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