Unitec Waitakere Library Evaluation Report

The Unitec Waitakere Library Evaluation aims to find out how students feel about Waitakere Library’s new layout and facilities. It was conducted between 21 Oct - 5 Nov 2015 and a total of 239 students who were studying at Waitakere campus completed the survey. Library staff are addressing the issues raised by students. For example, a water cooler has already been installed.

Summary of the survey result:

1. Highly positive student feedback on the Waitakere Library:
   • Group study rooms are the most frequently used space in the library and are well received by students.
   • The Waitakere Library received high ratings on the convenient location, good librarian support and collaborative space for students.
   • Students are happy with the facilities, layout and the book collections available in the library.


2. Family-friendly study rooms are useful but need to be well soundproofed:
   • 36% of the respondents felt it is important to be able to bring their children with them when study in the library.
   • Other users’ concerns about having family-friendly study rooms are centred on noise control.


3. There is room for improvement:
   • Library users would like more quiet and private space to study.
     • Noise level is the main concern of many respondents.
     • More individual and group study space/rooms are needed.
   • More desktop computers for students to use and more laptops with longer loan time.
   • Temperature in the library can be better controlled and a water cooler can be added.
   • Longer opening hours on the weekends, especially around exam period.
   • A few respondents mentioned their concerns about safety.
     • Some unfriendly characters around the library.
     • Having security guards would improve the level of safety.

The results of the survey are in the document 2015 Waitakere Library Evaluation.

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