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Thursday, October 23, 2025

Safetyhub upgrade

Unitec Library subscribes to a database of safety videos called SafetyHub (click link to access).

Here is a message from the SafetyHub provider:

Safetyhub will be unavailable:

  • Offline: Friday 31 October, 9:00am (AEDT)
  • New, upgraded Safetyhub Available: Tuesday 4 November, 12:00pm (AEDT)

More information

The Safety Hub Team are on track for the Safetyhub upgrade on the 4th of November. In the lead up, we wanted to share some more information around what you can expect.

What are some of the new features I can expect to see?
•    Ability to set recurring training
•    The ability to create course bundles
•    More intuitive custom course creation
•    Better participant training experience
•    Interactive mode on Safetycare training
•    Creating custom certificates
•    Ability to set custom pass marks for all Safetycare courses
•    Enhanced reporting functionalities
•    And more! 

FAQs

Can I take a look at the new platform?
At this stage we have nothing to show you. A few weeks out we will get some walkthrough demos out to you.

What will happen to historical training records when the new Safetyhub platform is activated?
All existing participant information and training history will be migrated to the new Safetyhub platform, ensuring you can access historical data.

What will happen with all Custom Courses when the new Safetyhub platform is activated?
All existing Custom Courses created by your organisation will be migrated to the new Safetyhub platform, including accompanying resources.

I use Safetycare SCORM files. Does anything change for me?
No, any SCORM File packages you may have utilised will remain accessible via the same links.

Being a Single Sign-On (SSO) client, will the authentication automatically rollover to the new Safetyhub platform?
No, they will not automatically rollover as Metadata cannot be migrated (due to security reasons). Please follow the simple steps outlined in the SSO Migration email that was sent to our SSO clients alongside the announcement email to complete this process.

I use Safetycare embedded video links, or direct video URLs. Does anything change for me?
No, any Safetycare video link you may have utilised will remain accessible via the same links.

Will there be any downtime where we cannot access the current Safetyhub platform?
Yes, Safetyhub will be entirely offline at this time as the new platform is made live:
•    Offline: Friday 31 October, 9:00am (AEST)
•    New, upgraded Safetyhub available: Tuesday 4 November, 12:00pm (AEST) 

A further reminder to complete any ‘In-Progress’ training by October 30th.

The Team at Safetyhub